Why can't move/backup all my photos to it?

If iBridge can access only some photos stored on your iPhone, you might have enabled iCloud Photo Library.

To check that, please go to Settings >> Photo & Camera >> iCloud Photo Library (if the switch is green, it is enabled).

That means that some of your photos are stored in the cloud and only their low-res versions are kept on iPhone.

By design, iBridge can transfer only those photos that are physically stored on iPhone. If you want to access/backup the rest, please go to, log in to your account and download those photos to your PC/Mac. Then you can put them on iBridge.

Was this article helpful?
1 out of 2 found this helpful
Have more questions? Submit a request